SHIPPING & RETURNS
SHIPPING FEES:
GERMANY
UNDER 50€ 5 €
ABOVE 50€ FREE
BELGIUM
BULGARIA
GREAT BRITAIN
ITALY
IRELAND
CROATIA
LUXEMBOURG
MONACO
NETHERLANDS
AUSTRIA
POLAND
ROMANIA
SLOVAKIA
SLOVENIA
CZECH REPUBLIC
HUNGARY
UNDER 200€ 5 €
ABOVE 200€ FREE
DENMARK
FINLAND
FRANCE
PORTUGAL
SWEDEN
SPAIN
UNDER 200€ 6 €
ABOVE 200€ FREE
LIECHTENSTEIN
SWITZERLAND
UNDER 250€ 13 €
ABOVE 250€ FREE
ESTONIA
LATVIA
LITHUANIA
UNDER 300€ 18 €
ABOVE 300€ FREE
GREECE
MALTA
CYPRUS
UNDER 300€ 27€
ABOVE 300€ FREE
AUSTRALIA
CANADA
BRASIL
CHINA
ISREAL
JAPAN
NORWAY
RUSSIA
UNDER 250€ 15€
ABOVE 250€ FREE
USA
UNDER 300€ 25€
ABOVE 300€ FREE
L
REST OF THE WORLD
Please contact us for more shipping information.
The goods ordered are insured up to a value of € 500.
If your country is outside the European Union, please keep in mind that depending on the laws in your country you might be charged additional customs duties when importing your parcel.
DELIVERY TIMES:
1. Germany: 5- 7 working days
2. European Union, Switzerland, Norway: 5-12 working days
3. USA, Canada: 6-15 working days
4. Australia, Japan: 6-20 working days
5. Rest of world: 6-20 working days
RETURNS / WARRANTY:
We hope that you are completely satisfied with your Sterling Silver Jewellery.
If this is not the case, you can of course return your order and get your money refunded.
For the exchange, please fill out the RETURN FORM and send it to us via email.Return your item(s) within 14 days of receipt.
The customer pays for the return shipping costs. We ask you to use insured shipping with tracking. We also ask for the return of goods in unworn condition (without dents and scratches).
The statutory warranty rights of Germany (“Gewährleistung”) apply.